Shipping policy

Shipping Policy

Thank you for visiting and shopping at Kadambarie. The following are the terms and conditions that constitute our Shipping Policy.

  1. Processing Time: All orders are processed within **1-2 business days** (excluding weekends and public holidays) after we receive your order confirmation and payment. Please note that processing time may be longer during sale periods or new collection launches.
  2. Shipping Destinations: We currently ship within India and internationally.
  3. Domestic Shipping (Within India): We have partnered with reliable courier partners to ensure your order reaches you safely and on time.
    1. Shipping Rates: We offer Free shipping on all orders.
    2. Estimated Delivery Time: Once your order is shipped, you can expect it to arrive within 3-7 business days. Delivery times may vary depending on your location and any unforeseen transit delays.
  4. Order Tracking: You will receive a confirmation email with your order number once your payment is processed. Once your order has been shipped, you will receive a second email containing your tracking number and a link to track your package online.
  5. Shipping Address: Please ensure your shipping address is correct and complete, including apartment/unit numbers, street names, city, state, and PIN code. We are not responsible for orders shipped to an incorrect or outdated address provided by the customer. If a package is returned to us due to an incorrect address, we will contact you to arrange re-shipping, for which additional shipping charges will apply.
  6. What if my order is delayed?: While we provide estimated delivery timelines, occasional delays in transit can happen due to factors beyond our control, such as weather conditions, courier service delays, or public holidays. If your order is significantly delayed, please contact us at **helpme.kadambarie@gmail.com**, and we will do our best to assist you by following up with our shipping partners.
  7. Damaged or Lost Packages: We take great care in packing your beautiful garments. Every item is carefully inspected and securely packaged before dispatch. We also maintain a record of the packing process for quality assurance.

If your package appears to be damaged upon delivery, please refuse acceptance or note the damage with the delivery agent. If you have received a damaged item, please contact us immediately at helpme.kadambarie@gmail.com with photos of the damaged product and packaging so we can resolve the issue for you.

In the rare event that your tracking information shows your package as delivered but you have not received it, please contact us within 7 days, and we will initiate an investigation with the courier company.